
4 · The Tools
Collections Manager
The core claim engine.
Ten tools that move a claim from intake to reconciled.
01
Claim Manager
One workspace per claim — AR, job data, notes, activity.
02
Prioritization
Rank the queue by expected recovery and urgency.
03
Communication
Drafted emails, calls, and follow-ups in context.
04
Billing Package
Assemble a submission-ready packet in one click.
05
Reconciler
Pair payments to invoices; flag short-pays.
06
Playbook
The Brain's rebuttals and next-best actions, in the flow.
07
Status & Aging
Live view of where every claim sits.
08
Human-in-the-loop
Approvals and edits routed to the right person.
09
Audit Trail
Every action, every decision, fully logged.
10
QC & Review
Sampling and checks that feed the Brain.
Confidential · Prepared for HighGround
HighGround OS