2 · The solution
If we capture the playbook into a shared Brain, give collectors one workspace of Tools built around it, and let Agents run the repetitive work — then velocity, negotiation outcomes, and collector capacity all move together, measurably, on the pilot cohort.
↑
Velocity
$ collected < 90 days
↑
Effectiveness
Gross → net conversion
↑
Capacity
Invoices per collector