
1 · What we heard
Your three objectives
The three numbers we move.
01
Collections velocity
Dollars collected within 90 days of invoice.
How we move it
Agents build a prioritized daily queue and run the follow-up cadence.
02
Negotiation effectiveness
Maximize gross-invoice to net-collected conversion.
How we move it
Agents draft rebuttals from the Brain's per-carrier, per-adjuster playbook.
03
Collector capacity
More invoices and dollars per collector, without proportional headcount.
How we move it
Agents absorb repetitive work; collectors focus on the high-value calls.
Confidential · Prepared for HighGround
HighGround OS